Usage of personal data provided by customers on our website
ON THE RESERVATION PAGE
Name: necessary to the passengers list. It is not stored in our system once the journey is completed.
Date of birth: used to apply age-related discounts. Also, it is necessary to the passengers list on certain routes. It is not stored in our system once the journey is completed.
Phone number: necessary to the passengers list. Used only to contact the passenger in case of schedule changes, delays or other unexpected events. It is not stored in our system once the journey is completed, and will never be used for marketing purposes.
E-mail address: payment links and bus tickets are sent in e-mail, so it is necessary to provide the address to receive these. Also used to contact the passenger in case of schedule changes, delays or other unexpected events. It will never be used for marketing purposes.
ON THE PAYMENT PAGE
Card details: necessary to identify the card used for payment. It is visible only to the card issuer bank and the bank that operates the payment page.
Name and address: used by the bank that operates the payment page as part of customer protection and fraud-prevention policy. It will never be used for marketing purposes.
StudentAgencyBus privacy policy is governed by The European Union Data Privacy Directive.